fbk77 Privacy Policy
Your privacy matters to us. This policy explains exactly what data fbk77 collects, why we collect it, how it is stored, and the rights you hold over your personal information as a player on our platform.
Our Privacy Commitments
SSL Encrypted
All data transmitted between your device and fbk77 is protected by SSL encryption.
No Data Selling
fbk77 never sells your personal data to advertisers or third-party brokers.
Secure Storage
Personal data is stored on secured servers with restricted access and regular security audits.
Your Rights
You can access, correct, or request deletion of your personal data at any time via support.
BDT Payments Only
Payment data is processed exclusively in BDT via bKash, Nagad, and Rocket — no foreign card storage.
Opt-Out Available
You can opt out of marketing communications at any time without affecting your account access.
About This Privacy Policy
This Privacy Policy ("Policy") describes how fbk77 ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of users ("you", "the Player") who access and use the fbk77 website, mobile site, and associated services, including but not limited to sports betting, live casino games, slot games, and payment processing. This Policy applies to all registered and unregistered users of the fbk77 platform.
By registering an account on fbk77 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described herein. If you do not agree to this Policy, you must not register an account or use the fbk77 platform. This Policy should be read alongside the fbk77 Terms and Conditions, which govern the overall use of the platform.
fbk77 is committed to handling your personal data with care, transparency, and respect. We collect only what is genuinely necessary for the operation of the platform and the provision of our services to Bangladeshi players. We do not engage in the sale of personal data, we do not permit unsolicited third-party marketing of our users, and we maintain strict internal controls over who may access user data within our organisation.
Information We Collect
Information You Provide Directly
When you register an account, verify your identity, make a deposit, request a withdrawal, or contact customer support, you provide us with information directly. This may include:
- Your full name and date of birth, used for identity verification and age confirmation (21+ requirement).
- Your registered mobile phone number, used as the primary account identifier, for one-time passcode (OTP) verification, and for account recovery.
- KYC documentation submitted during identity verification, which may include a scanned copy of your National ID (NID), passport, or driving licence, and supporting proof of address.
- Payment details associated with your deposit and withdrawal methods, including your bKash, Nagad, or Rocket account number. fbk77 does not store full card numbers or CVV codes.
Information Collected Automatically
When you access the fbk77 platform, certain technical and behavioural data is collected automatically by our systems. This includes:
- IP address and approximate geographic location, used to verify that you are accessing from Bangladesh and to detect account sharing or fraudulent login attempts.
- Device information including device type (mobile/desktop), operating system version, browser type, and screen resolution. This data is used for platform optimisation and fraud detection.
- Session logs including login timestamps, pages visited, games played, bets placed, and actions taken within the platform. This data is used for security monitoring, dispute resolution, and platform improvement.
- Cookie and tracking data as described in the Cookies section of this Policy.
Information from Third Parties
In certain circumstances, fbk77 may receive information about you from trusted third-party sources, including:
- Identity verification service providers, who assist fbk77 in confirming the authenticity of the KYC documents you submit during registration or upon request.
- Payment processors including bKash, Nagad, Rocket, and Upay, who provide transaction confirmation data to allow fbk77 to credit your account upon a successful deposit.
- Fraud prevention and anti-money laundering screening services, which may cross-reference your registration information against databases of known fraudulent actors or sanctioned individuals.
How We Use Your Information
fbk77 uses the personal data it collects strictly for the purposes described below. We do not use your data for purposes that are incompatible with these stated aims without first obtaining your explicit consent.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, mobile number, date of birth, password (hashed) |
| Identity verification (KYC) | NID/passport scan, date of birth, address documents |
| Payment processing and transaction records | Mobile wallet number, transaction reference numbers, deposit/withdrawal history |
| Fraud prevention and platform security | IP address, device data, session logs, login history |
| Promotional communications (with consent) | Mobile number, language preference, betting history (aggregated) |
Why We Are Permitted to Process Your Data
fbk77 processes personal data only where a valid legal basis exists. The legal bases we rely on are:
- Contractual necessity: Processing your registration details, KYC documents, and payment records is necessary to provide you with the fbk77 service and to fulfil our contractual obligations to you as a registered player.
- Legitimate interests: We process certain technical and behavioural data (such as IP addresses, session logs, and device fingerprints) based on our legitimate interest in maintaining platform security, preventing fraud, and protecting the integrity of our services and other players.
- Consent: Where we send you promotional offers, SMS notifications, or personalised betting recommendations, we do so only where you have explicitly opted in to receive such communications during registration or through your account settings. You may withdraw this consent at any time.
- Legal obligation: In certain circumstances, fbk77 is required by applicable law or regulatory direction to process and retain data — for example, to comply with anti-money laundering requirements, to respond to a court order, or to cooperate with a law enforcement investigation.
Who We Share Your Data With
Authorised Third-Party Service Providers
fbk77 shares personal data only with carefully selected third-party service providers who assist us in operating the platform. All such providers are contractually bound to process your data only for the specific purpose for which it was shared, to maintain appropriate security standards, and not to use your data for their own independent purposes. Categories of authorised providers include:
- Payment processing partners (bKash, Nagad, Rocket, Upay) who receive only the transaction-specific data required to execute and confirm your deposit or withdrawal.
- Identity verification and KYC service providers who receive copies of the identity documents you submit and return a verification decision to fbk77.
- Game content providers (Pragmatic Play, Evolution Gaming, Spribe, and others) who may receive a session token and anonymised player ID to initialise game sessions. These providers do not receive your name, mobile number, or payment details.
- Fraud prevention and anti-money laundering screening services that receive a limited set of registration data for the purpose of verifying identity and checking against sanctions and fraud databases.
Disclosure Required by Law
fbk77 may disclose your personal data to government agencies, law enforcement authorities, regulatory bodies, or courts where required to do so by applicable law or pursuant to a valid legal order. In such circumstances, fbk77 will disclose only the minimum information required to comply with the legal obligation and will, where legally permissible, notify the affected account holder of the disclosure.
fbk77 will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party for marketing or profiling purposes. Your data is an asset held in trust for your benefit, not a commodity.
Cookies and Tracking Technologies
fbk77 uses cookies and similar tracking technologies on its platform to improve your experience and to support platform security. A cookie is a small text file stored on your device by your browser when you visit a website. The types of cookies fbk77 uses are:
- Essential cookies: These are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and keep your account secure during your visit. These cookies cannot be disabled without disrupting your ability to use the platform.
- Analytical cookies: These help fbk77 understand how players navigate the platform — which pages are visited most frequently, where users spend the most time, and where technical errors occur. This data is aggregated and anonymised; it is not linked to your individual account.
- Security and fraud-detection cookies: These track device fingerprint data across sessions to identify suspicious login patterns, account takeover attempts, and automated bot activity. They are a core component of fbk77's fraud prevention infrastructure.
You may manage cookie preferences through your device browser settings. Please be aware that disabling essential cookies will impair your ability to log in and use the fbk77 platform normally. fbk77 does not use cookies to serve third-party advertising on its platform.
How Long We Keep Your Data
fbk77 retains personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Specifically: account data (name, mobile number, transaction history) is retained for the lifetime of the account and for a minimum of 5 years following account closure, in order to satisfy anti-money laundering record-keeping requirements. KYC documentation is retained for a minimum of 5 years from the date of submission. Session logs and technical data are retained for a rolling period of 12 months.
Following expiry of the applicable retention period, fbk77 will securely delete or irreversibly anonymise personal data so that it can no longer be linked to an identifiable individual. Data that has been anonymised may be retained indefinitely for aggregated analytical purposes without restriction, as it no longer constitutes personal data.
If you request account closure, fbk77 will begin the data retention countdown from the date of closure. During the retention period following closure, your data is archived (not actively processed) and is accessible only to fbk77's compliance team for legal and regulatory purposes.
Your Rights Over Your Personal Data
As a user of the fbk77 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact fbk77 customer support in writing at [email protected] with your registered mobile number and a clear description of the right you wish to exercise. fbk77 aims to respond to all data rights requests within 14 calendar days.
- Right of access: You may request a copy of all personal data that fbk77 holds about you, together with a description of the purpose for which each category of data is held.
- Right to rectification: If any personal data held about you is inaccurate or incomplete, you may request that fbk77 correct or complete it without undue delay.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been processed unlawfully. Note that erasure requests may be declined where fbk77 has a legal obligation to retain the data.
- Right to object to marketing: You may opt out of receiving promotional SMS messages, bonus notifications, and marketing communications from fbk77 at any time, without providing a reason and without any negative effect on your account.
- Right to data portability: Where technically feasible, you may request that fbk77 provide your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service.
fbk77 will verify your identity before actioning any data rights request. Requests submitted by unverified third parties on behalf of an account holder will not be processed without explicit written authorisation from the registered account holder.
How We Protect Your Data
fbk77 employs a layered security architecture to protect the personal data of its users. All data transmitted between your browser or mobile device and the fbk77 platform is encrypted using industry-standard SSL (Secure Sockets Layer) encryption. Data stored on fbk77 servers is encrypted at rest using AES-256 encryption. Access to personal data within the fbk77 organisation is restricted to authorised personnel only, on a strict need-to-know basis. Access logs are maintained and reviewed regularly.
fbk77 conducts regular internal security reviews and works with external security specialists to perform periodic penetration testing of its platform infrastructure. Any identified vulnerabilities are prioritised and remediated promptly. fbk77 maintains an incident response procedure for data security breaches; in the event of a breach that is likely to result in risk to affected users, fbk77 will notify affected account holders as soon as reasonably practicable.
While fbk77 applies robust technical and organisational measures to protect your data, no internet transmission or electronic storage system is completely impenetrable. You also play a role in keeping your account secure — use a strong, unique password, never share your login credentials, and contact fbk77 support immediately if you suspect unauthorised access to your account.
Protection of Minors
The fbk77 platform is strictly intended for persons aged 21 years and above. fbk77 does not knowingly collect personal data from any person under the age of 21. If fbk77 becomes aware that personal data has been collected from an individual under the age of 21, that data will be deleted and the associated account will be closed immediately. If you are a parent or guardian and you believe that a person under your care has submitted personal data to fbk77, please contact us immediately at [email protected] so that we can take prompt action.
Changes to This Privacy Policy
fbk77 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, changes in our data processing practices, or improvements to our platform. When material changes are made, fbk77 will notify registered users via SMS to the registered mobile number or via a prominent notice within the platform interface, at least 7 days prior to the updated Policy taking effect, unless an urgent legal or security reason requires immediate effect.
Your continued use of the fbk77 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the revised Policy. The most current version of this Policy will always be available at https://fbk77.com/privacy-policy, and the effective date is noted at the top of this document. If you do not agree to a revised Policy, you must stop using the platform and contact support to request account closure.
Privacy Enquiries and Data Rights Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, have a concern about how your personal data has been handled, or wish to make a formal complaint relating to data privacy, please contact the fbk77 data support team. All privacy-related enquiries are handled confidentially and responded to within 14 calendar days. For formal data rights requests, please include your registered mobile number and a clear description of the request.
Email: [email protected]
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